Ecommerce Website Design: How to Position Your Online Store for Growth
January 19, 2022
They claim you don’t exist until you’re online.
Retailers should take this to mean that if you don’t have an ecommerce website, you’re missing out on a lot of clients.
Big stores like Walmart and Amazon , and even small stores has seen a growth in their sales . The reason behind this is that the customers’ appetite for online shopping has increased over the years . This is specially the effect of the pandemic .
What do these companies have in common ? Their website design is highly optimized for customer conversion and are spot on .
You too can join this club of businesses who always end up having more sales than their target .
Whether you plan to build a national retail operation or a hobby side-project, the first thing you need is an ecommerce platform to help you build the best ecommerce store.
An e commerce platform is a platform which lets you set up an online store and control its sales , marketing and other operations .
There are three main types of e commerce platforms in the market :
Each of them includes a toolkit for building an online store like a page builder, a checkout page, payment gateway integrations, and more. The distinction between those ecommerce platforms is found in the levels of:
SaaS platform offer you out – of – the – box e commerce design experience . You can design a store using drag and drop options within hours . The trade off is that you cannot customize the website after a certain limit .
Open source platforms are like a blank canvas . That means you have to design everything from scratch . You will have to have a coder on call with you and you can design any kind of website you want .
You can choose between headless commerce and Open SaaS platforms like BigCommerce, SaaS platforms like Shopify (which offers headless commerce but has strict API call per second limits), SaaS website builders like Squarespace and Wix, and open source platforms like Magento (which lacks a native theme editor) and WooCommerce (technically an ecommerce plugin). Such ecommerce solutions do not limit your design capabilities, allowing you to create beautiful and one-of-a-kind websites. You are not required to create core commerce functionality from the ground up.
Whatever store builder you choose , make sure it has the following features :
46 % of the consumers do online shopping including research on mobile phones . If you don’t have a mobile responsive website you will be losing a ton of business . A good business ensures that all consumers , no matter what platform they use , have a good on – site experience .
“Beauty” is a highly subjective evaluation. However, when it comes to web design, “good looks” usually refer to a user-friendly layout, aesthetically pleasing typography and iconography, clear visuals, and other on-site design elements that set your store apart from the competition. If your ecommerce platform lacks customization features and beautiful ready-to-use templates, you will be forced to fit into the same mold as hundreds of other stores, with little room to demonstrate how your brand stands out.
The term “navigation” refers to all of the UI elements that users can use to access specific information on your website. The header navigation menu, product category pages, filters, on-site search, and footer are examples of these. When your ecommerce platform limits your ability to create custom navigation paths, you’ll end up with a visually appealing but functional website that few customers will want to use, and your conversion rate will suffer as a result.
Delight encourages customers to finish their purchase and then shop some more. What ignites that sense of delight and propels a brand to new heights? The best marketing tools in the world won’t help if your website disappoints them.
Well – thought user experience – UX .
UX is critical in ensuring that your website is functional, intuitive, dependable, user-friendly, and simple to navigate. These factors increase the pleasure of interacting with it and cause other good things to happen.
Lets examine some examples !
LARQ employs sharp product images and animations to pique our interest in something as simple as drinking water. The reusable water bottle retailer persuades us to join their Bottle Movement and explore more of their stylish products with spot-on copywriting, color-block product features, and an interactive plastic waste calculator.
Adding multi – regional capabilities was another pivot moment for LARQ .After that their sales increased by 80% .
It is a modular furniture retailer store, it avoided using words in favor of a home page video to demonstrate their main value proposition: assembling new furniture can be fun, quick, and tool-free. Burrow uses a mix of product and lifestyle images to help you visualize their latest designs in your home, customize them for the perfect fit, and order in just a few clicks.
Skullcandy gets a lot of praise, but it’s difficult to do better with an ecommerce store. To achieve that sleek, lux feel, they expertly offset bright colors with a signature black website design. Products are simple to find, watch in great detail on video, and then read about on the specs. Skullcandy’s website is a delightful sensory experience due to their expert use of visuals, material design elements, and video.
Here are some things you need to prepare for your e store launch :
Now , lets talk about al of these one by one .
A homepage serves as a digital showroom for your online business, serving as the first point of contact between you and a possible customer. With only 3 seconds to make a strong first impression, you must be strategic with your homepage design choices.
High clearing e commerce home pages share these elements :
• Clear set of product categories in header or the side bar section .
• Hero image (main image ) featuring the main product or offer .
• Curated presentation of recommended items , trending items and product categories .
• Enter and exit pop ups .
The structure of the homepage doesn’t necessarily have to be like this . It depends on two things – your industry and customer’s preferences .
For example , Jeni ‘s ice cream asks the customer in the beginning if they want to order from their nearby stalls or ship nationwide .
Category pages help you arrange your products and make them easier to find. Customers that are digitally distracted want quick information, especially when using mobile devices. As a result, you must provide customers with easy access to the things they desire.
It is necessary for SEO . Incorrect parent -child relationship can result in undercutting of your ranks in search results .
Ensure that each category page has:
• A descriptive , SEO friendly URL .
• Features unique text for category description .
• Fits logically into your overall information architecture .
• Features additional filters for sorting product suggestions .
Natori follows all these principles to create a delightful experience for its users .
For ecommerce, the design of the product page is crucial. If your listings are unattractive, whether you offer t-shirts or tyers, your traffic and conversions will never increase. At least, your product page should include the following:
• High quality product photos .
• Product specs : name , color , price , key features etc .
• Buy and save for later buttons
• Detailed product description
• Social proof /customer reviews
• Related products
You can add some extra features like video demos , check – in store options ,back in store alerts etc .
According to Baymard Institute, a variety of factors can cause a buyer to abandon their shopping cart:
Most of these can be prevented by taking care of your checkout page and following these instructions :
• Enable ‘Guest Checkout’ for first time customers . They can create their accounts after the first purchase .
• Minimize the number of required fields in your form . 7 to 8 fields are enough for an e commerce website to get the required information from their customers .
• Clearly list all the payment methods you accept (PayPal , Paytm etc ).
• Pre-checkout disclosure of all possible prices. A sticky banner advising visitors of the ‘free shipping’ barrier can be placed. Fees for handling should be included in the product pricing. Pre-checkout, apply applicable sales taxes automatically.
An “About” page should not be treated as an afterthought, especially if you’re in B2B ecommerce. Because the “About Us” page is one of the first things that 52 percent of company purchasers want to see on the vendor’s website.
There are many ways to craft an attractive about us page for an e commerce company :
• Tell a story about your products
• Introduce your team
• Present your company values
• Talk about your history
• Present your future vison
Avoid sales pitching but do use good product visuals .
Larger ecommerce companies must consider the on-site search experience carefully.
To build a fantastic on-site search experience, follow these steps:
• Make the search bar easy to discover
• Suggest auto completes
• Provide results for misspelled words
• Personalize search results using analytics
• Support image searches and text queries
Don’t get too worked up about login forms. They should be brief, gradual, and frictionless. Request that the shopper first supply basic information (email/password) or connect in with one of their social media accounts. After you’ve completed the registration process, you can request shipping and billing information. Allow users to save and re-use their contact information in an address book for everyone’s convenience.
A well-executed ecommerce email marketing campaign can increase recurring visits and conversions to your website. Before you can market, you must first create your email list. Give your newsletter a prominent spot on the site and a sticky or pop-up version in the footer to encourage subscribers. You can provide a minor discount for a membership to entice first-time buyers.
We’ve discussed and demonstrated how a successful ecommerce design looks and what pages it need.
Let’s go into the how-to section and speak about some design advice for store owners.
The customer must be able to see the path to buy right away. Before you add a new design element to the page, consider whether it will help or hinder the customer journey. It’s a good idea to start with a simple landing page. As you learn more about your audience’s behaviors and preferences, add more conversion-inducing components.
The joy of interacting with your brand is enhanced by a positive user experience. Examine each page after you’ve completed the original design. To boost your store conversion rates, figure out where you can remove friction and add extra delight.
Branding is a valuable tool for forming emotional bonds with your audience and converting them into outspoken brand evangelists. A long-time favorite brand is more likely to be promoted by four out of five customers. You’re ensuring your place as a long-time favorite brand, one encounter at a time, by establishing a unique online buying experience.
Attractive rates, innovative promotions, and eye-catching banners are still crucial, but their impact is diminished if the whole user experience is clumsy. Prioritize establishing a high level of website usability and performance. Work on more graphic design aspects.
Flat design has now established a “classic” aesthetic on the internet. And it’s not without reason. The following are the basic principles of flat design:
• To speed up information processing, create a clear hierarchy.
• Iconography that emphasizes action and flexible design.
• We use known patterns to help us understand affordances rapidly.
All of these factors combine to create a fantastic ecommerce experience.
Year after year, the ecommerce market becomes more crowded. Your ecommerce business’s branding, iconography, website features, and on-site experience should all work together to highlight your unique value proposition and set it apart from the competition.
Data can back up your design hunches. If you’re revamping, look at your customer’s lifecycle, evaluate their browsing behaviors , and run usability tests with a focus group. Learn everything you can about their browsing behaviors then implement what you’ve learned into your design. Your ecommerce design should appeal to your target audience .
Great ecommerce websites use visual cues to guide customers through their shopping experience. In the discovery process, each aspect serves a strategic role. Conversions can be accelerated with the use of tooltips and service messages. If you have to explain each new step then the design you’ve chosen isn’t right for your company.
It should be simple to find and buy products online. Provide each visitor with a clear path to purchase by using navigation bars, simple information architecture, and strategically positioned call-to-actions. You may improve conversion rates by reducing cognitive load at each step of the purchasing process.
It may be tempting to apply all of the ecommerce best practices available on the internet. The more the merrier isn’t always the case. Every practice does not work for every merchant in the same way. As a business owner, instead of relying on conventional wisdom, base your design decisions on first-hand client data and feedback. This way, you’ll be able to build a one-of-a-kind user experience that will leave an impression on your target audience and encourage them to become more devoted to your business.
Good ecommerce website design is all about major updates. Begin with the most important pages and create quick prototypes. Try them out with your team to see if you can come up with any alliterations. Launch a new look and solicit feedback from your customers.
You’ll always have plenty of ‘design’ work to do between conversion optimization, new product landing pages, and seasonal promotions. Because your ecommerce platform provider has taken care of the functional and performance requirements, you can concentrate on the creative aspect of the process. And continue to outperform yourself with each new design variation!
The process of developing an online store for your business to sell digitally to target consumers is known as ecommerce website design. You must plan, develop, and arrange your information and products for successful presentation on the Internet in order to create an ecommerce website.
. Clear navigation, effective information architecture, optimized product landing pages, and simple checkout are four critical characteristics of a good ecommerce website design. All of them add up to excellent usability.
Conversion rate optimization features are the most desired ecommerce website design features. User-generated reviews, wish lists, high-quality images, demo videos, product suggestions, find-in-store search, one-click checkout, support for numerous payment choices, and a mobile-friendly design with all of the above are among them.
Even if you don’t know how to code, you can build an ecommerce website by following these steps.
· Decide on a specialty after doing some research.
· Make a list of the items you want to sell.
· Create a business plan.
· Find an ecommerce platform or a website builder for ecommerce.
· Choose a name for your company and register a domain.
· Create payment options.
Your ecommerce store will be tested and published
Ans. User experience should be prioritized by small ecommerce shops in the same manner that it is by larger ecommerce stores. This necessitates the use of responsive, mobile-friendly designs as well as easy filtering and navigation. Invest on high-quality images as well, and don’t skimp on payment method support.
Effective navigation is critical for large ecommerce stores. More time should be spent defining the best information architecture for displaying your stock. To expedite product discovery, create different product category groupings and sub-groups. Invest in a robust on-site product search that allows for many filtering choices, such as price, product category, size, color, season, and so on. Your design should naturally encourage discovery rather than exacerbating feelings of overload caused by the sheer amount of options available.
Ans. Personalization is the most popular ecommerce website design trend right now, as most ecommerce buyers demand it by default. Dynamic landing pages, data-driven product suggestions, upsells and cross-sells, as well as product quizzes and curated revisions, can all help create a more personalized user experience.
No, the majority of solid ecommerce themes aren’t available for free. They are, however, well worth the investment. Premium ecommerce themes are bug-free, SEO-optimized, and fully secure (unlike free ones). Most paid ecommerce website themes additionally provide support and troubleshooting.
It is more expensive to build a fully customized ecommerce website rather than use an ecommerce platform. If you want a totally customized design for less money and sooner, a headless approach to ecommerce development is the way to go
Ans. BigCommerce should be at the top of your list! We provide all of the fundamental ecommerce website design elements you’ll need to create any size e-store. Smaller businesses select us because we offer all of the essential commerce capabilities as well as aesthetic design tools at a low cost. Our open SaaS platform is popular among enterprise clients since it allows for unlimited design and integration with other apps. So you can concentrate on running your business instead of worrying about backend development and upkeep.
B2B ecommerce stores follow the same UX design trends as B2C ecommerce stores, however their structure is slightly different. Due to the longer sales cycle in B2B, such retailers place a greater emphasis on collecting TOFU and MOFU prospects rather than luring a fast conversion like B2C stores do. Longer product landing pages, featuring demo videos and comprehensive product descriptions, CTA forms offering to request a product demo, schedule a call, and longer check out forms, asking for a minimum order quantity and offering payment plans and pricing calculators for large-volume orders are some of the key design elements for a B2B ecommerce store
Do you know what it takes to grow your business online? Do you want to?