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Updated at 2021-01-01
To help explain things as clearly as possible in this Return & Refund Policy, every time any of these terms are referenced, are strictly defined as:
Thanks for shopping at My Digital Sketch. We appreciate the fact that you like to buy the stuff we build. We also want to make sure you have a rewarding experience while you’re exploring, evaluating, and purchasing our products & services.
If there’s something wrong with the product or service you bought, or if you are not happy with it, you will not be able to issue a refund for your item.
We at My Digital Sketch commit ourselves to serving our customers with the best products or services. Every single product or service that you choose is thoroughly inspected, checked for defects with utmost care. We do this to ensure that you fall in love with our products or services.
Sadly, there are times when we may not have the product(s) or service(s) that you choose in stock, or may face some issues with our inventory and quality check. In such cases, we may have to cancel your order. You will be intimated about it in advance so that you don’t have to worry unnecessarily about your order. If you have purchased via Online payment (not Cash on Delivery), then you will be refunded once our team confirms your request.
We do not offer refunds for monthly payments unless your account was cancelled before the payment was deducted from your card.
By using our platform, registering an account, or making a purchase, you hereby consent to our Return & Refund Policy and agree to its terms.
Should we update, amend or make any changes to this document so that they accurately reflect our Service and policies. Unless otherwise required by law, those changes will be prominently posted here. Then, if you continue to use the Service, you will be bound by the updated Return & Refund Policy. If you do not want to agree to this or any updated Return & Refund Policy, you can delete your account.
If, for any reason, You are not completely satisfied with any good or service that we provide, don’t hesitate to contact us and we will discuss any of the issues you are going through with our product.
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